Refund policy

Refund & Return Policy

At our store, we take great pride in the quality of every item we send out. Each outfit is personally inspected by hand before it is carefully packaged and shipped to ensure it meets our standards.

While we strive for perfection, we understand that mistakes can occasionally happen.

Refunds

All refunds are handled at the sole discretion of the shop owner.

Refunds will only be considered if you receive an item that is:

• Damaged upon arrival

• Mismatched (incorrect item or size sent)
• Defective or incorrectly made due to an error on our part

If you believe your order qualifies, please contact us within 3 days of delivery with your order number and clear photos of the issue. We will review your request and determine the appropriate resolution.

Please note that shipping charges are non-refundable.

Returns

Returns are also accepted at the sole discretion of the shop owner and must be approved before being sent back.

If a return is approved:

• The customer is responsible for all return shipping costs.

• Original shipping charges will not be refunded.
• Items must be returned in their original, unworn, unwashed condition with all original tags (if applicable).

Non-Returnable Items

Due to the nature of our products, we do not accept returns or issue refunds for:

• Change of mind

• Incorrect size ordered

• Color variations caused by screen settings

• Normal wear and tear
• Custom or personalized items, unless there is a defect or an error on our part

Our goal is for every customer to love their purchase. If there is ever an issue with your order, please reach out—we’re always happy to review the situation and work toward a fair resolution.