Shipping policy

Shipping Policy

Thank you so much for shopping with us! Every order is packed with care, and we truly appreciate your support of our small business.

Ready-to-Ship Orders

Ready-to-ship items will be processed and shipped within 1–2 business days. Once your order is on its way, you’ll receive a tracking email so you can follow its journey to you.

Custom & Preorder Items

Custom-made and preorder items are created especially for you and require additional processing time. These orders will ship within the estimated timeframe listed in your invoice notes or product description. We appreciate your patience while we carefully create your order.

If your purchase includes both ready-to-ship and preorder/custom items, your order may ship together once all items are ready unless otherwise noted.

Shipping Fees

Shipping charges are non-refundable once an order has been placed and processed. This includes orders returned due to an incorrect shipping address, refused deliveries, or packages that are undeliverable.

Shipping Information

Please double-check your shipping address before placing your order. We are unable to guarantee replacement or reimbursement for orders delayed or returned due to an incorrect address provided at checkout. If additional shipping is required to resend a package, the customer is responsible for those shipping costs.

Once Your Order Ships

After your package has been handed over to the shipping carrier, delivery times are outside of our control. While we always hope your order arrives quickly and safely, we cannot be held responsible for carrier delays, weather-related delays, or packages marked as delivered by the carrier.

If you have any questions before placing your order, we’d love to help. Thank you for supporting our small business—we can’t wait for you to receive your order!